Contact Us

Where are we located and what is the phone number for customer service?

We are located in 460 US HIGHWAY 46 W SOUTH HACKENSACK,NJ, 07606. Our phone number is 1-877-920-8453

 

What is the Shipping Charge?


Shipping charge will be determined upon your order. Some orders will be processed as Free shipping as product weights are light but some products, we have to charge shipping fee as the weight of the tiles are substantial. We are located at S.Hackensack NJ, 07606 so customers always more than welcome to check the tiles before they order and also can pick up from our warehouse.
For any questions, you can email us to stonetilemosaic@gmail.com or hometilecenter@gmail.com

Can I order a sample?
You can order 1 full sheet as sample to see the color and texture by just clicking "Add to Cart" button on every product page.

Do I need to order extra for waste?
We recommend ordering a 5-10% overage depending on how much cutting you will be making on the tile.

No Hassle Return Policy

We want our customers to be happy with every single purchase from our store!

We offer a simple, clear return policy to our customers in order to make returns easy for you.You can return any unwanted, uninstalled items within 30 days for any reason. Upon receipt of your return we will inspect the items and will credit you the full amount minus our original shipping fee, that was covered at our expense.

How long does it take to get my order?

We normally ship out in 1-3 business days.

UPS ground times are:
1-3 business days East Coast
3-4 business days Central
4-5 business days West Coast

*Larger orders(usually 100 sqft or more) will ship with Freight Companies or best suited carrier to insure safe delivery. Shipping is free for larger orders for pick up at our local distribution facility in your area. They will call the number you provided in your order 24 hours prior to schedule a pick-up appointment with you. 

 

Do you have a showroom where I can visit and see your products?
Yes, please call 877-920-8453 for an appointment to visit our showroom located in North New Jersey.(Hackensack,NJ)

Additional Questions?
If you have any additional questions, please do not hesitate to contact us for all your inquiries.
stonetilemosaic@gmail.com or hometilecenter@gmail.com